Refund policy

1. We do not sell physical goods

kpopdropz is currently an informational and affiliate-link guide. We do not hold inventory, take payment, or ship merchandise. Purchases you make follow the policies of the retailer you are sent to (Ktown4u, Weverse Shop, Mercari, official fan stores, etc.).

2. Refunds for affiliate purchases

For any item purchased through an affiliate link, the retailer handles refunds, returns, and disputes. Contact their customer service directly. We can sometimes help escalate, but cannot issue a refund ourselves.

3. Future paid services (proxy buying, premium alerts)

When we launch paid services such as Korea proxy buying or premium drop alerts, this section will be updated with itemized refund terms. Current planned principles:

• Service fee is refundable if we fail to perform the agreed service before purchase placement.
• Once a third-party purchase is placed on your behalf, the item cost follows the original retailer's policy.
• Shipping fees once dispatched are non-refundable.

4. Counterfeit or misrepresented items

If you believe an item linked from kpopdropz turned out to be counterfeit, please email contact@kpopdropz.com with your order receipt and photos. We will warn other readers and de-list the shop where appropriate.

5. Contact

contact@kpopdropz.com for refund-related inquiries.